Fare concessions

A concession is a discounted fare to the full adult fare. 

Concessions on the Orbus bus network in Dunedin and Queenstown are only available through using a registered Bee Card loaded with a concession. This means that when you tag on and off a bus with your Bee Card, you’ll automatically be charged the correct discounted fare.

You can find all the available concessions below.

Get cheaper bus fares with a Child or Youth concession loaded onto a registered Bee Card.

A child concession is available to those aged 5-15 years old.

A Youth concession is available to those aged 13-18 years old.

If you are already a Bee Card holder

You must link your valid Community Services card to your Bee Card to get the Community Connect concession. Do this by:

1. Register your Bee Card if you haven't done so already (create an account). If you have already registered your Bee Card, log into your Bee Card account as normal.
   
   
2. When you have created your Bee Card account or if you are logged in, select "Manage card" for the Bee Card you want to load the Community Connect concession onto.
   
   
   
3. From the 'Manage card' page, find 'Concessions' and select 'Add Community Connect'. 
   
   On mobile, the concessions list is found towards the bottom of the page after the list of card information/top ups. On a desktop computer, the concessions list is found on the right-side of the screen.
   
   
   
   
4. From the Community Connect Concession page, enter your details and 'accept and assign' to receive the concession.

If you don't have an existing Bee Card

You can go to an ORC office or a Bee Card retailer to buy a Bee Card, or ask your bus driver to purchase one (cash only). You can also order a registered Bee Card online:

1. Go to the Bee Card website and create an account.
   
   
2. Select ‘Get a card’.
   
   
   
3. On the 'Choose a concession' screen, select the 'Community Connect' concession.
   
   
   
   
4. Follow the instructions in adding a Community Connect concession to your Bee Card.
   
   
5. After completing the registration and concession loading process, your Bee Card will arrive with the Community Connect concession loaded
   
   
6. When your registered Bee Card has arrived, follow the supplied instructions to activate the card online before you first use it.
   
   

Find out more about Community Connect

The Community Connect concession provides Community Services card holders with half-price fares on public transport with a registered Bee Card loaded with this concession. 

Please note Community Connect concessions are not available for the ferry service in Queenstown.

If you are already a Bee Card holder

You must link your valid Community Services card to your Bee Card to get the Community Connect concession. Do this by:

1. Register your Bee Card if you haven't done so already (create an account). If you have already registered your Bee Card, log into your Bee Card account as normal.
   
   
2. When you have created your Bee Card account or if you are logged in, select "Manage card" for the Bee Card you want to load the Community Connect concession onto.
   
   
   
3. From the 'Manage card' page, find 'Concessions' and select 'Add Community Connect'. 
   
   On mobile, the concessions list is found towards the bottom of the page after the list of card information/top ups. On a desktop computer, the concessions list is found on the right-side of the screen.
   
   
   
   
4. From the Community Connect Concession page, enter your details and 'accept and assign' to receive the concession.

If you don't have an existing Bee Card

You can go to an ORC office or a Bee Card retailer to buy a Bee Card, or ask your bus driver to purchase one (cash only). You can also order a registered Bee Card online:

1. Go to the Bee Card website and create an account.
   
   
2. Select ‘Get a card’.
   
   
   
3. On the 'Choose a concession' screen, select the 'Community Connect' concession.
   
   
   
   
4. Follow the instructions in adding a Community Connect concession to your Bee Card.
   
   
5. After completing the registration and concession loading process, your Bee Card will arrive with the Community Connect concession loaded
   
   
6. When your registered Bee Card has arrived, follow the supplied instructions to activate the card online before you first use it.
   
   

Find out more about Community Connect

If you are aged 65+, you are entitled to reduced fares or free fares within certain times of day with a SuperGold Bee Card if you reside in New Zealand.

Bee Cards are used in many regions within New Zealand, so it's handy if you plan on travelling around the country.

With a SuperGold Bee Card, you can receive free bus travel during 'off-peak' times on the Orbus Dunedin and Queenstown bus networks.

The off-peak bus times are:

• Weekdays 9am-3pm and after 6.30pm
• Weekends
• Public holidays

Please note SuperGold concessions are not available for the ferry service in Queenstown.

Also note free transfers between two buses must take place within the same peak travel periods. If your first bus is in the off-peak period and the transfer to the second bus takes place during peak time, you will be charged a fare.

To receive your SuperGold concession you will need to register your Bee Card and load your details, including SuperGold-related details. You can do this in person or online.

If you are already a Bee Card holder

You must link your valid SuperGold card to your Bee Card to get the SuperGold concession. Do this by:

1. Register your Bee Card if you haven't done so already (create an account). If you have already registered your Bee Card, log into your Bee Card account as normal.
   
   
2. When you have created your Bee Card account or if you are logged in, select "Manage card" for the Bee Card you want to load the SuperGold concession onto.
   
   
   
3. From the 'Manage card' page, find 'Concessions' and select 'Add SuperGold'. 
   
   On mobile, the concessions list is found towards the bottom of the page after the list of card information/top ups. On a desktop computer, the concessions list is found on the right-side of the screen.
   
   
   
   
4. From the SuperGold Concession page, enter your MSD Client details and date of birth and 'accept and assign' to receive the concession.

If you don't have an existing Bee Card

You can go to an ORC office or a Bee Card retailer to buy a Bee Card, or ask your bus driver to purchase one (cash only). You can also order a registered Bee Card online:

1. Go to the Bee Card website and create an account.
   
   
2. Select ‘Get a card’.
   
   
   
3. On the 'Choose a concession' screen, select the 'SuperGold' concession.
   
   
   
   
4. Follow the instructions in adding a SuperGold concession to your Bee Card.
   
   
5. After completing the registration and concession loading process, your Bee Card will arrive with the SuperGold concession loaded
   
   
6. When your registered Bee Card has arrived, follow the supplied instructions to activate the card online before you first use it.
   
   

Learn more about the SuperGold concession

If you have a SuperGold card AND a Community Services card, you will need two Bee Cards, each with a different concession. This is because the Bee Card system only allows for one concession on a Bee Card and you are entitled to two concessions.

Depending on the time of day you wish to travel, you will either use your SuperGold concession Bee Card (free off-peak travel), or your Community Connect concession Bee Card (half-price adult fares).

Use a sticker or marker pen to add a dot to tell the difference between your two different Bee Cards.

Use your Bee Card with a Community Connect concession for half-price bus travel during these peak times:

• Weekdays before 9am
• Weekdays between 3pm-6.30pm
  
  

Use your SuperGold Bee Card for free bus travel during these off-peak times:

• Weekdays between 9am-3pm and after 6.30pm
• Weekends
• Public holidays

If you travel during peak times, and are a SuperGold/Community Services card holder, you may want to apply for a new Community Connect Bee Card.

The responsibility for using the correct Bee Card at the correct time rests with you.