You can contact us via these three options

Need help understanding our rules, plans, and national legislation?

Not sure if you need a resource consent? Unsure of the rules? We can help. We have a dedicated Resource Consent Public Enquiries team that will offer you advice on rules and plans no matter where you are in the process, saving you time and worry. 40% of the enquiries we deal with don’t even need a consent as they fall under ‘permitted activity’ rules. You can find this out pretty quickly by talking to our team.

Most enquiries do need a bit of research, so they’ll delve into our plans and rules (which are huge documents), unpick them, and turn it all into plain English for you.

It doesn't matter if you have already started

If you have already started your resource consent application or know that you’ll need resource consent and would like us to review your draft, then we can do that too. You can book a pre-application meeting to sit down and chat about your proposal and/or send in your plans and draft application for us to provide feedback on. It will save you time in the long run! 

How much is it and how long does it take?

The costs related to this service include but are not limited to; administration, research, meeting time, taking minutes, distribution of meeting notes, and question follow ups. An overall pre-application service typically requires 2-4 hours to complete.

Thirty (30) minutes of work carried out by the Consents Planner is free of charge. The remaining work is charged at the relevant staff's hourly rate in accordance with the fees and charges schedule.

It is useful to provide any documents or plans alongside your pre-application form to assist the Consents Planner with their preparation.

Book in-person appointment

Street address, GPS coordinates or registered title area all acceptable.
Do you have a resource consent for this activity? *


A resource consent number could look like this RM20.241 or 96687.
Have you previously contacted the Otago Regional Council about your enquiry? *


Do you know the name of that person? *


Contact details

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Do you require a site visit? *



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